August 31, 2017
It wasn’t that long ago when the telephone and fax machine started the arms length relationship with customers and prospects. These days, it’s become common practice to heavily rely on email, websites, texting, social media and small screens to represent our “connection” with those people who pay our bills.
Is this move further away from the old H2H customer relationship most of us grew up with a good thing? Or is taking us down a rabbit hole of no return? Join resident AMT/IMTS Marketing Gunslinger, Steve Miller, in the debate – is AI in business a good thing?